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SAP HANA STUDIO error 'system status cannot be determined'

Feb 07 at 02:16 PM

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Hello,

I am using hana studio version 2.0. I am getting the below error 'system status cannot be determined. Approached to basis team and they said everything seems to be ok from there end. I have also checked the host file and correct server maintain over there. I have really no idea to fix it. Please help me to fix it.

Regards,

Himansu

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2 Answers

Bartosz Jarkowski Feb 07 at 02:22 PM
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Please check if you have ports open to from your PC to HANA.

The system status is read from sapstartsrv on port 5xx13 for HTTP and 5xx14 for HTTPS, where xx is the instance number. Based on your screenshot it should be 50013. You can check the connectivity with the telnet command:

telnet <host> 50013
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Himansu Gyala Feb 08 at 06:29 AM
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Bartosz thanks for your prompt response first. I sit with my IT network team and did telnet like you explained to check the ports open or not. port is open telnet is successful. Any suggestion to perform other step to fix it.

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