on 06-18-2008 9:16 AM
hi friends,
In third party & intercompany sales how customer will return the goods.??
what is the business flow???
how credit note will Raise for customer???
thanks
Hi,
As per standard procedure in SAP sales returns in third party is not possible.Please refer OSS note no 751609.You need authorization to access this notes.
Please refer this link on sales returns in intercompany sales.
http://help.sap.com/erp2005_ehp_03/helpdata/EN/6f/28322ac77911d4b57d006094b9b9dd/content.htm
Thanks,
Vrajesh
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Hi Maher,
In regular process from where customer recieves goods there only he suppose to return unless if there is any instruction or prier direction.
Once vendor or the plant of different company code recieves the goods, they have to issue a credit note to the sales org of the customer, based on that credit note customers sales org issues credit note to the customer,
I think this is the right process, discuss with ur colleagues and come to conclusion.
Regards,
Ravi Duggirala
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