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Campaign Automation issue while assigning questionnaire in decision node rule

Feb 08 at 12:42 PM

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Former Member

Hi Experts,

We are trying to create Campaign Automation with decision node rule with survey questions. while assigning questionnaires we are unable to see questions in the questionnaire.

Issue: After selecting the questionnaire system not showing questions and answers

We have created survey with questions, answers and activated and generated url . its working fine.We have activated standard workflows related to campaign automation.

Expected screen:

Could you please suggest me if i am missing any thing.....

Regards,

Suresh

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ca-expected.jpg (50.1 kB)
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1 Answer

Kevin Wang
Feb 20 at 01:06 AM
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Hello Suresh,

There are two coding correction notes may help you here:

2499505 - Select a questionnaire in Campaign Automation doesn't work

2352763 - Automatic reset of period to 0 in Campaign automation

If issue still exists, you could consider to raise a OSS incident in Campaign Automation component for this issue.

Kind regards,

Kevin

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