I'm working to automate the sending of carton contents packing slips via email and external send function on output determination. I have copied SAP V2 output PL00 to ZPLR however inherently in 46C PL00 does not have config for processing routine medium 5 (external send) so I added it copying 1 Print Output routines ( program SDPACKLI form routine ENTRY and form T_PACK_LIST ). I added condition records for access sequence "0005" Sales Org/Customer as I want to control this by customer and tested. I can print the form with no problem but when I try to do the External Send the processing log has red entries of "Please enter an address number" and "Communication type cannot be used". I checked my customer master and I do have an email address entered and I even tested other forms with external send with the test customer and they emailed.
You probably maintained the email address on the SP(Sold to party) partner. In 46C, PL00 has CR and SH as partner types. These partners must have an email address, not the SP (Sold to) - unless your SP and SH are the same.
Yes I saw that in the output type config, so my ship to party does have an email address entered. I can email using other forms/output types and this customer/ship to, it's this particular form that is giving issues.
The message is not showing the actual communication type, which in your case is INT (mail via internet). SVN000 should read something like:
Communication type INT cannot be used.
Are you not using a communication strategy? The standard, out-of-the box communication strategy CS01 should do the trick. In NACE for ZPLR, set communication strategy to CS01 in the default values tab.
The communication strategy was empty, so I filled it in with the only available option CS01 and then built a new order/delivery to test and my output still did not email. When I went into the Processing Log I still had the Communication Type cannot be used message in red and I had another message right above also in red. It is as follows..
Please enter an address number
Message no. AM 016
The only address number I know are the ADRC numbers which are created automatically.
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