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multiple fax sent

Hi abapers,

We have the next problem...

We are creating a message output type to send a fax after a PO is created. We have checked that only one message type and one line in SOST transaction are created, but the receiver receive multiple fax in destination.

Where we can see how many tries or sendings have been done?

In the details of the request in SOST transaction we have an object number but its not a spool number? What is it?

Thank you

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 17, 2008 at 02:51 PM

    Hi,

    It all depends on your system landscape. Somewhere between SAP transaction SOST and the recipient's fax is some fax software, it is this that is sending the fax.

    You need to look at the logs of the SOST entry (which is a SAPoffice message, not a spool request) as well as the logs of your fax server.

    Regards,

    Nick

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    • Former Member Manel Casadesus

      Hi,

      In transaction SOST select the message and click on the scroll icon (the one generally used to indicate a log). This will present a pop-up with the message log for that message.

      The tables behind this transaction are SOST (the message) and SOES (the log), but I don't think they give you anything that isn't provided by transaction SOST.

      Regards,

      Nick

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