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Former Member

An error occured while retieving the universe in IDT

Hi,

I have installed Information Design tool on my laptop.

Information Design Tool 4.2
Build: 14.2.4.2505
Version: 4.2 Support Pack 4 Patch 2

Server and client patches are in sync.

When I click the Universe in development environment(Eg abc.blx), then a separate Information Design tool appears and I do not see any classes or objects.

And when I retrieve an universe from File-> Retrieve universe or from repository resources then I get the error messages as "An error occurred while retrieving the universe (IDT 02500)" and "Error while retrieving the universe null from the repository" (IDT 02500).

Please assist me in this regard.

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4 Answers

  • Feb 06 at 08:35 PM

    Try to clear any cache IDT files

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  • Feb 07 at 01:34 PM

    Hello,

    Cache for Information Design Tool (IDT) files …

    1.Go to the directory :/Users/<user_name>/.businessobjects/bimodeler_14

    2.Take a backup of the bimodeler_14 folder

    3.Delete the bimodeler_14 folder

    4.Login into Information Design Tool

    5.Create a new project folder and retrieve the universe from CMS

    I hope this will help.

    Thanks,

    Sonet

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  • Feb 07 at 01:44 PM

    Also, check the following KB

    2347145 - Universe Cannot Be Retrieved On Converted UNX In Information Design Tool

    https://launchpad.support.sap.com/#/notes/2347145

    2427552 - Error : "Error while retrieving universe null from the repository. An Error occurred while retrieving the universe. (IDT 02500)" in IDT 4.x

    https://launchpad.support.sap.com/#/notes/2427552

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  • Feb 06 at 07:37 PM

    Is this issue happening for all the universes or one universe? May be the universe was not imported properly.

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