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Special charecters in shopping cart

hi Folks,

We are experiencing following problem with SRM shopping cart creation.

SRM SC is created with Vendor note. It contains special character which could not be handled in PI hence PO creation is failed.

We are getting parsing error in PI (Flow:Sourcing-PI-ECC system)

Can you please check and find solution either to put check in shopping cart creation itself so that no special character should be allowed in any field of SC and attachments or suggest the way these special characters

like #, & could be handled in PI.

As a resolution to this, we have been suggested to use

switch SRM_701_TEXT_FORMAT for text formatting

but this would not cater our requirement, as sometimes we need to pass & and # in our cart.

The cart is successfully getting created in Sourcing however getting failed in PI.

Your quick response is highly appreciated.

Let us know for any further information required from our side for understanding the issue better

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1 Answer

  • Best Answer
    Feb 06, 2018 at 04:32 PM


    There are a few characters (like < > &) which have a special meaning in XML.

    Please check special characters for an XML document in the link below (the Entity References chapter) :

    For example, if you need to have '&' character inside an XML element then please replace it with '& a m p ;'

    BTW, make sure that your message, sent to PI, has the UTF-8 encoding. Otherwise please use an adapter module to convert it to UTF-8.


    Andrzej Filusz

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