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Portal Runtime Error: Content pass of Application Integrator failed.

Hi Guys,

While trying to edit a purchase order I am getting the portal runtime error. The scenario, user opens the purchase order and clicks on edit and then navigates to srm mdm catalog and there selects an item and clicks on add to cart and then check out. As soon as clicks on checkout instead of returning to Purchase order screen it gives Portal runtime error.

Also this is not happening with all the items that is being added to cart, only with a specific one. The same thing is working fine in test environment.

I have checked the NWA logs. This is what it says.

Content pass of Application Integrator failed.
Component Name: 'com.sap.portal.appintegrator.sap.WebDynpro',
Context Name (iView): 'pcd:portal_content/com.xxx.fd_xxx/com.xx.SRM7/com.xxx.ALL/com.xxx.ROLE/com.xxx.srm.rl.Manage_Procur_SRM_Shopper/com.xxx.srm.fd.Manage_Procurement/com.xxx.srm.ws.SRM_Shopper_2/fd_navigation/com.sap.pct.srm.core.iv_display_po',
Top Layer: 'WebDynpro/TopLayer',
Producer ID (FPN): 'null',
System Alias: 'SAP_SRM',

Also after this error, the below is getting logged.

Caused by: com.sapportals.portal.appintegrator.template_processor.TemplateParserException: Unable to process template 'Detergent, General Purpose; Liquid; Grease <(>&<)> Odour Eliminator; 20Litre Drum.', because empty terminal property of the Root context.
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.processWholeTagExpression(TemplateProcessor.java:185)
at com.sapportals.portal.appintegrator.template_processor.compiler.TemplateCompiler.processWholeTagExpression(TemplateCompiler.java:54)
at com.sapportals.portal.appintegrator.template_processor.TemplateParser.parseSimpleExpression(TemplateParser.java:234)
at com.sapportals.portal.appintegrator.template_processor.TemplateParser.parseComponenedExpression(TemplateParser.java:188)
at com.sapportals.portal.appintegrator.template_processor.TemplateParser.parseTagExpression(TemplateParser.java:170)
at com.sapportals.portal.appintegrator.template_processor.TemplateParser.parseTemplateExpressionPart(TemplateParser.java:99)
at com.sapportals.portal.appintegrator.template_processor.TemplateParser.parse(TemplateParser.java:89)
at com.sapportals.portal.appintegrator.template_processor.TemplateParser.parse(TemplateParser.java:83)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.processImpl(TemplateProcessor.java:434)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.process(TemplateProcessor.java:401)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.process(TemplateProcessor.java:413)
at com.sapportals.portal.appintegrator.template_processor.ModifierImpl.convertParamsToQuerystring(ModifierImpl.java:237)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.processModifier(TemplateProcessor.java:298)
at com.sapportals.portal.appintegrator.template_processor.compiler.ProcessModifierAction.execute(ProcessModifierAction.java:16)
at com.sapportals.portal.appintegrator.template_processor.compiler.ProcessTemplateAction.execute(ProcessTemplateAction.java:39)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.processImpl(TemplateProcessor.java:427)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.process(TemplateProcessor.java:401)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessor.process(TemplateProcessor.java:413)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessorService.processTemplate(TemplateProcessorService.java:55)
at com.sapportals.portal.appintegrator.template_processor.TemplateProcessorService.processTemplate(TemplateProcessorService.java:110)
at com.sapportals.portal.appintegrator.layer.AbstractIntegrationLayer.processTemplate(AbstractIntegrationLayer.java:541)

Any help is appreciated.

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1 Answer

  • Posted on Feb 09, 2018 at 02:15 PM

    Hello Madhu,

    Please refer the KBA 1283595 - Special characters handling in Application Integration which talks about the issue you are facing.

    Regards,

    Narayana Raju

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