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author's profile photo Former Member
Former Member

Credit memo for charges

Hi,

Can anyone tell me how to issue a credit memo for just the charges, say i created an order with freight charges and then invoiced, later realised we dont charge the customer for freight, how can i issue a credit for just the freight charges.

Also if i invoiced the customer without charging him for freight or charged him less, how can i create a debit memo just for the freight or the price difference?

Any help is appreciated,

Michelle

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 16, 2008 at 09:07 PM

    Create a material using material type DEIN. Call this Freight or what ever you want to call.

    Then create a debit note request and enter a price. this must normally be a fixed value pricing condition type.

    Go ahead and then create adebit note.

    Trust this input will help you.

    Suresh

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 17, 2008 at 01:11 PM

    Hi,

    Look into copy control from billing to sales at the item level and pricing type, you can define your own routine if needed, that way you will be bale to reference the freight charges at the item level.

    Bye

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  • Posted on Jun 18, 2008 at 03:38 PM

    For both instances, use invoice correction request sales document type RK. The document enables you to correct the quantity or the price for one or more items in an invoice.

    Invoice correction request is made in reference to an invoice and contains two items for each item in the invoice. The first item is the copied value and quantity copied from the invoice; this item appears as the credit item. The second item is the debit item, which represents the correct quantity and/or value. Should you change this second debit item due to a new pricing or whatever reason, the difference of the two would automatically be passed on to billing as either a credit or debit memo.

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    • Former Member

      I've tried using Invoice correction requests but i cant change the price of the debit item... only thing i can do is add a condition type to it.

      moreover if i add freight condition, it gives me negative value

      if i remove freight, it gives me a positive value

      Is'nt it supposed to be opposite?

      Also if i create a normal credit memo request and a credit memo its giving me a positive value and increasing Accounts receivable, where am i going wrong?

      Please help,

      Thanks,

      Michelle

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