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SAP C4C - EMPLOYEE role for business partner missing

Hi,

I'm working on integrating SAP C4C to a 3rd party IDM solution. As a part of this, we provision the Users to C4C based on the avaialble HR data. As in C4C integration, there is no service which can create Users. Alternatively, we can create Employee which would inturn create a User. This works fine when I create an employee directly in SAP C4C system. However, when I try to call the Create Employee Service in Postman, I get the below error.

EMPLOYEE role for business partner 8000000020 missing

It looks like the Business Partner is getting created but its not. when I login to C4C application, I donot see this BP.

Any inputs on how to resolve this issue with Employee Role ??

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2 Answers

  • Best Answer
    Feb 08 at 02:01 PM

    Hello there Naresh,

    I did a primary research here on related incidents raised and this scenario demanded an investigation of our Integration Experts Colleagues since the first details requested were:

    - Is standard webservice used? What is the name of the Webservice?
    - Copy of the Request and the Response XML for our reference
    - Written permission to reproduce the issue in your system

    So, in my opinion, you should raise an incident for a proper evaluation and solution for this case.

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  • Feb 16 at 05:38 AM

    Hi Naresh,

    I am also facing the same issue. Seems like EmployeeRoleCode in not accessible in OData structure for Partners.

    I have raised the incident with SAP and waiting for the solution.

    Regards,

    Jayant Saini

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