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author's profile photo Former Member
Former Member

Reject a customer order and purchase order requisition

Hi alltogether,

I have to give a recommendation for the following case:

user created a customer order with one item and item cat. TAB!

user created a po with ME57/ME21N and ordered the parts

user received the parts (with or w/o MIGO, doesn't matter)

Now the customer rings and does not want the parts anymore.

User wants to keep the po with the specific number 45xxxxxxxx, because he will receive a supplier invoice with relation to that po number. He also wants to keep the ordered parts in his own stock, means he doesn't want to return to supplier.

How can we reject the customer order and change the po so that we can post the stock to unrestricted use?

Thx a lot

Wolfi.

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5 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Jun 16, 2008 at 08:37 AM

    Hi,

    Directly u go to VA02 and go to Reason for rejection. There u give reason for rejection and the save. The total order will be rejected.

    Then do the stock transfer from customer ordered storge location to Unrestricted storage location ( MB1B)..

    Hope u have under stood..

    Regards

    sankar

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 16, 2008 at 08:46 AM

    Hi,

    thanks for your reply.

    It doesn't allow to reject the customer order items (subsequent documents message) as long as I do not delete the purch. order item.

    Error-Message: "Delete purchase order 45xxx and item 000010 first"

    Regards

    Wolfi

    Edited by: Wolfgang Rebholz on Jun 16, 2008 10:49 AM

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 16, 2008 at 09:22 AM

    Hi,

    Dont reject the order at header level. Please go to item level of that particular material which has PO number in schedule lines. Please delete that one only. Because the other materials which does not have any PO might have subsequent document already.

    So please reject only at item level for PO material only in Sales order..

    Regards

    sankar

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 16, 2008 at 10:25 AM

    Hi,

    Still same Error-Message: "Delete purchase order 45xxx and item 000010 first"

    There is one workaround:

    1.) delete po item (garbage icon)

    2.) reject order item

    3.) change account assignment category in po item to BLANK (was set to M, because of the TAB item in cust. order)

    4.) clear Purch.req and req. item reference in po item line

    5.) save po

    6.) undo deletion of po item (unlock icon)

    Too complicate, isn't it?

    Any other idea?

    Regards

    Wolfi

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 17, 2008 at 06:40 AM

    Some ideas?

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