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Portal login branding image not loading from internet

Feb 06 at 06:48 AM

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Former Member

Hi Gurus,

We access our SAP systems via SAP Web Dispatcher (latest version)

Everything is working fine but the portal branding image is not getting loaded when accessed from internet or using the dispatcher URL

This image is getting loaded when portal is accessed via it's hostname

We have appropriately maintained "layout/branding-image-COMPANY.jpg" in

(1) /auth --> properties

(2) in config tool @ com.sap.security.core.ume.service->me.logon.branding_image

This branding image is blocked at the dispatcher. Can you please advise how to permit this

R..../-

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3 Answers

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Former Member Feb 18 at 05:34 AM
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Hi Gurus,

Can anyone advise on this please

R..../-

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Reagan Benjamin
Feb 20 at 09:45 AM
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Have you go the parameter wdisp/permission_table set in the WebDispatcher profile? It should be pointing to a file which is basically filtering the URL's. Maybe this needs to be configured correctly and this could be the reason why you notice such a behavior. Check links SAP Web Dispatcher as a URL Filter and https://wiki.scn.sap.com/wiki/display/SI/Web+Dispatcher+as+a+URL+filter

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Matt Fraser
Mar 01 at 04:34 PM
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Sandy,

What release are your Portal and your Web Dispatcher? You mention the dispatcher is "latest release," so does that mean it's a 7.49 or later? For the Portal this information is probably more important, as later releases have a very different way of handling branding and logo images. We're running our Portal on NetWeaver 7.5, and accessing it through a 7.49 Web Dispatcher, and have no problems with the branding images. It didn't require any special configuration on the Web Dispatcher, at least not above and beyond that done for regular Portal access anyway. All the config for the branding image is in the Portal itself.

Note that in older days, i.e. when we were running our Portal on NetWeaver 7.01, we used to keep the branding images in the file system on the Portal, and every time we applied a support package they would be overwritten, so it was a real hassle to keep them active. It's much, much easier now with NW 7.5. From your mention of using Config Tool to set up your branding image, it sounds as if you are either using an older release of the Portal, or you're using an outdated method of maintaining the image.

The outdated method was to store the images in \usr\sap\ \JC00\cluster\server\apps\ sap.com\irj\servlet_jsp\irj\root\portalapps\com.sap.portal.runtime.logon\layout. Don't do that anymore.

The better way is to upload them to the Web Resource Repository: In the Portal, Content Administration -> Web Resource Repository -> Portal Content -> Web Resources -> Application Branding. Create a new folder and call it something like zlogo. Right-click the new folder, and choose Upload Resources, select your logo file and Add to Upload Table, repeat if you have a couple files (we have two, a top banner and a logo), then Start Upload. Once the images are stored in the portal content this way, it's much easier to manage them, and they survive support packs and upgrades, and they are transportable via normal portal content transports.

The next step is to go into NetWeaver Administrator, go to Configuration -> Security -> Authentication and Single Sign-On. Choose the Authentication tab, and select Properties. In the Logon Application group, modify Path or URL to Branding Image (ume.logon.branding_image) and/or Second Logon Image (Containing Text) (ume.logon.branding_text). Enter the properties as /com.sap.portal.resourcerepository/repo/application_branding/<custom folder name with prefix, i.e. "com.yourcompany.zlogo">/<image.jpg> (or with the appropriate image filename and extension). Save, and you should be able to see the branding images immediately, no restart required.

This is all we did. The Web Dispatcher didn't need any particular customization specifically to show these branding images.

Cheers,
Matt

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