Credit memo (Customers) deletion

[Former Member]

Hi

One of the user created a credit memo for Customers and would like to delete the same as it is no longer required.

Can any one suggest me whether we can delete the credit memo in PRD ?

If yes, can you please expalin the process..!

If no..! Is there any option for this like reversal..! Explain the process...pl

I would appreciate your kind response and award points..

Regards

Murali

[Former Member · Accepted solution]

cancel credit memo document using VF02, in the menu select cancel.

[Former Member · Accepted solution]

Hi

I tried this, would it created any document ? It is taking to VF11 screen" Cancel billing document".

And I am getting message "No document generated for this see log" When I see the log " already document is cancelled, no document geneareted"

Once I went to FB03 and see the original doc, it is still there.

Can you help me in this regard. Am I doing wrong ? If so, tell me the right way...pl.

I think it is not deleted yet...!

Regards

Murali

[Former Member · Accepted solution]

Hi

Can you expalin how to delete inVF02, Once we go the screen VF02 and enter the billing doc # and doc # selected Cancel button. Immedaitely it went to one more scrren in which same doc # is there in the first coumn.

Then what should I do ? (Actually I didn't get the exact result from above given solution)

Is there any reversal process ? Explain...

Regards

Murali

[Former Member · Accepted solution]

Hi

A accouting document (Cancellation of credit memo) formed and it is showing not cleared. Please suggest how to clear this ? What could be the entires will form in this ?

Regards

Murali

[Former Member · Accepted solution]

Using F-32 (Account clearing) trnasaction code you can clear document.

1. Enter customer code/company code, etc.,

2. In additional selections, select Document number

3. Click Process Open items

4. In document number fields, enter accounting document number of Original Credit memo and canceled credit memo

......... clear the document.

[Former Member · Accepted solution]

Hi Ramesh,

Thank you very much.

I appreciate your kind response. I will assign full points once I got the confirmation from the user.

Regards

Murali