Question - Managed Systems ( Plug-in Status )

[tan_michael]

Hi Experts,

I would like to inquire why the plug-in status have an error status(red) even though I have completed the Full Configuration ( Current Mode ).

Do Plug-in status have other configuration to be completed?

[former_member241280 · Accepted solution]

Hi Michael,

I think this is related to ST-PI & ST-A/PI components. Run RTCCTOOL in the managed system. It will recommend to upgrade these 2 components.

[tan_michael · Accepted solution]

Hi Glennard,

Thanks for your answer, please guide me where can I find this RTCCTOOL in managed system.

[former_member241280 · Accepted solution]

Login to the managed system, then execute RTCCTOOL via SE38.

[tan_michael · Accepted solution]

Hi Glennard,

I have done what you said but still the same.

[former_member241280 · Accepted solution]

What was the output of RTCCTOOL? Running this alone will not solve the issue. You will need to upgrade components ST-PI & ST-A/PI to the latest version.

[tan_michael · Accepted solution]

Hi,

Goodday!

Thanks, after executing RTCCTOOL and restarting the server it went green thanks!

[Former Member]

Hi Michael,

you can click on your red status, and at the bottom you could see more detail about your error.

An example from my SM 7.1:

Regards,

Alec

[tan_michael]

Hi Alexis,

Good Day!

Where can I find that screen?

[Former Member]

Hi Michael,

on your Managed Systems Configuration overview, just click on the Plug-in Status red button, and scroll down your page to see the detailed box.

Regards,

Alec

[tan_michael]

Hi Alexis,

Oh I see there are details below.

Thanks!