0MB memory and 0 routes on Cloud Foundry trial account

Hello,

In order to evaluate Mendix, I followed the instructions in this page to setup a trial Cloud Foundry space - https://www.sap.com/developer/tutorials/mendix-onboarding.html

The trial account should come with 1GB of memory, 20 routes and 20 services. However, my trial account has 0 MB memory and 0 routes because of which I am unable to create a test app in Mendix.

My trial account is S0007723801trial. Can you please help me figure out how to get the memory and routes added to my Cloud Foundry space?