Hi Koti,
Do you have only one subaccount or you have several one?
In case of you have more, do you have the same issue with all of them?
Best regards,
Szabolcs
Hi Koti,
probably your entitlement is not assigned to this subaccount you are using. On the page where you took the screenshot please click on S0007723801trial in the middle towards the top, then you are on Global Account level and there you click on Entitlements on the left. For "Application Runtime" probably nothing is assigned to the subaccount you are using. Please click on edit and assign your Entitlement of "Application Runtime" to the subaccount you are using.
All the best,
Sven
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