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Is it possible to activate email campaign using external system?

Hi,

Client have a requirement to start an prepared email campaign from external system e.g HCI. (The external system will monitor some parameter (e.g weather) and trigger an marketing campaign when criteria fulfilled)

I do try API_MKT_CAMPAIGN_SRV in SAP_COM_0204 but the field " CampaignExecutionStatus" could not be updated using odata PUT method.

Is there any method to START campaign (change campaign from NOT STARTED to STARTED) without clicking the START button in the standard FIORI app?

Thanks,

Philip

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1 Answer

  • Best Answer
    Feb 09 at 08:22 AM

    Hi Philip,

    Currently, API_MKT_CAMPAIGN_SRV doesn't support triggering of campaign execution and we are looking at building this feature based on multiple customers' request in near future, but we don't have timelines to share as of now.

    Regards,

    Prasad KG

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    • Hi Naeem Khan,

      From the Campaign API, you wouldn't be able to add actions, trigger campaign execution, these are only possible from Campaign Flow UI Application, the API allows for Creating Campaigns, assigning Target Groups, Interests, Spend Info only.

      Regards,

      Prasad