SAP Lumira Designer 2.1 Dashboards are freezing with white screen in IE and Chrome browsers

[Former Member]

Hello,

We installed Lumira 2.1 server component on BO Enterprise 4.1. After installation "Dashboards" built based on Design Studio are freezing with white screen in IE and Chrome as browsers. They were working beautifully before Lumira 2.1 upgrade.

We converted these dashboards to Lumira Designer based dashboards as part of Lumira 2.0 upgrade. Submitted support ticket to SAP, waiting for their response.

Any one experiencing similar issue or any suggestions.

Regards,
Satish Vatrapu

[Former Member]

Hi Tammy,

Yes, we are on BI 4.1 SP08 Patch 3 with SAP Lumira Server 2.1.

Thanks,
Satish Vatrapu

[TammyPowlas]

Hello - are you on BI4.1 SP8 or higher per the PAM? See https://support.sap.com/content/dam/launchpad/en_us/pam/pam-essentials/TIP/SAP%20Lumira/SAP%20Lumira...