Unable to login to Dev and Ops service on Neo trial

[Former Member]

Unable to login to Dev and Ops service on my Neo trial. Attached are the following errors i get. The first says: "XCSRF Token is not available, further create, update, delete operation will fail."noxcsrf-token.pngnotauthorized.png

Can someone please advise how to fix this issue? Thanks.

[Jitendra_Kansal]

Ali Samadi

by looking at "authorization" error, it seems you don't have access to Mobile service cockpit.

• Under Service Configuration, click on the Configure Development and Operations link to make sure your admin role is properly configured
• Click the Roles menu option
  
• Select Administrator from the Roles list
  
• In the Administrator list for Individual Users click Assign
  
• Enter your user id in the dialog and click Assign (in your case it seems ixxx873)
  
• then try again.

hope this helps.

Regards,

JK

[Former Member]

Hi Jitendra:

Thanks for the suggestion, but I had tried this (add my i-number as an Admin role in Configuration of Dev and Ops previously with no success. Tried it again moments ago and still no luck. Any other suggestions?

Thanks.

Ali

[Jitendra_Kansal]

Ali Samadi

I am assuming that you are using default SAP IdP in your trial account, can you once cross check Trust settings in Cloud Platform Cockpit?

https://account.hanatrial.ondemand.com/cockpit

Security>Trust

Regards

JK