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Unable to login to Dev and Ops service on Neo trial

Unable to login to Dev and Ops service on my Neo trial. Attached are the following errors i get. The first says: "XCSRF Token is not available, further create, update, delete operation will fail."noxcsrf-token.pngnotauthorized.png

Can someone please advise how to fix this issue? Thanks.

noxcsrf-token.png (125.0 kB)
notauthorized.png (129.8 kB)
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1 Answer

  • Feb 05 at 03:47 PM

    Ali Samadi

    by looking at "authorization" error, it seems you don't have access to Mobile service cockpit.

    • Under Service Configuration, click on the Configure Development and Operations link to make sure your admin role is properly configured
    • Click the Roles menu option
    • Select Administrator from the Roles list
    • In the Administrator list for Individual Users click Assign
    • Enter your user id in the dialog and click Assign (in your case it seems ixxx873)
    • then try again.

    hope this helps.

    Regards,

    JK

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