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SAP Solution Manager Default Values in Change request form

Feb 05 at 11:08 AM

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Former Member

Dear All,

is there any way where i can set the default values in the change request form of SAP Solution Manager 7.2, i do not want anyone to search for anything. because the values will be the same.capture.jpg

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1 Answer

Prakhar Saxena
Feb 05 at 02:21 PM
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Hi

Yes, and it is very easy to create a RfC from pre-defined RfC Template

You can multiple Templates are your case, please read the documentation

https://help.sap.com/viewer/8b923a2175be4939816f0981b73856c7/7.2.06/en-US/9c21caac7f864a1680d7a93b90fbccb6.html

"The processor can create the request for change from scratch, or from a template from which the available information can be copied. He can also create a follow-up document from an incident or a problem."

Source above link.

Hence, you can setup RfC Template in Solman with copy control etc. as it is another transaction type SMCT so copy to Z or Y as per your case and then you can setup copy control for copying relevant fields within it etc.

Hope this resolves

Thanks

Prakhar

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