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Former Member

ERS box missing in invoice tab?

Kindly help with this issue. On the left side, still have ERS. On the right, missing ERS.

1.png (84.9 kB)
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1 Answer

  • Feb 05, 2018 at 09:18 AM

    Is this the same purchase order on different days? Or are these different PO numbers? Unfortunately only the screenshot on the right shows the PO number (you did overlook a section with this information when blurred important information which would be needed to solve such question. It does not make much sense to hide numbers, they have no meaning to a stranger, just hide material and vendor address information, and user names)

    Usually I would expect this based on the field selection customizing where the indicator was made hidden. But this could then only be the reason if the screenshots are from 2 different systems, which is not the case I see from the status bar on the right.

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