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Former Member

SAP GRC 10.1 'Policy Survey' Planner activity not triggering online distribution within GRC

Hi Everyone,

I am trying to trigger an online Policy survey Planner activity to selected GRC user to read the policy and complete a survey.

I believe there are two way to distribute policy, 1) Offline using email and PDF attachment 2) Online within the GRC tool as work inbox items.

I am trying the second option, Online within the GRC tool as work inbox items.

For this I have created a policy under policy master data and mapped specific users and organisation to it.

Now when I plan 'Policy Survery' planner activity I am able to select the policy and also the users who should get the policy task. The planner shows the task completed but planner monitor shows job 'In process'.

Later when I go an check in the user work inbox items, nothing has come. Even in SWIA there is not event/workflow/task triggered for 'Policy Survery' planning activity. Policy Approval and reviewer workflow works fine but i think there is some problem in online policy distribution.

I dont think there is CAD entry for online policy distribution within GRC tool.

Is there any specific configuration for online policy distribution?

Can any one please help me trigger the online policy survey within the tool? I don't want the email with policy as an attachment. I simply want to trigger a policy survey workflow to set a people similar to CCM or TOE.

Let me know if any one has done this and can help on this.

Thanks and Regards,

Amit Sharma

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1 Answer

  • Apr 13, 2017 at 01:31 AM

    Hi Amit,

    were you able to resolve this.



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