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Service Notification

Feb 05 at 04:11 AM


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Hi Team,

Please find my requirement below.

service notification is creating with personal no and assigning the task and later it was completing. but we got new business scenario here, around 50 personal numbers are deleting by HR , they are not going to maintain for that particular vendor. but service side, business is looking alternative solution for this. why becacuse, they want to track how many service agents are attending service calls, means, they want save service notification with personal number, Do we have any alternative for this. if you have any please let me know .

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1 Answer

Shobha Menon Feb 05 at 09:43 AM

Hi Ravula,

Maybe you can maintain a customised table like a "z" table and maintain those values in it.

User can then choose from the drop down.



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Can you tell me the relationship between Task processor and person responsible for service notification?

I have selected one task processor and the person responsible. it is accepting. but if I entered another responsible person number it is not allowing. " User does not exit " error is coming.

this is standard configuration, if you have any idea please let me know.