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Former Member

Solution Manager ITSM Layout

Hi Experts.

I need to change Solman 7.2 ITSM default Layout (Blue Crystal) for Signature Design.

I know how to do it by session but I have a lot of users and I would like to set this for all users at once.

Any clue?

layout1.jpg (18.2 kB)
layout2.jpg (26.9 kB)
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2 Answers

  • Feb 06 at 06:35 PM

    Hello Jorge,

    You can change the Skin in the Technical Profile assigned to the Business role. In that way you can default it for all users assigned with this Business role.

    Regards,

    Kathir

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    Former Member
    Feb 08 at 08:37 PM

    Hi.

    Issue is solved.

    SPRO -->Customer Relationship Management -->UI Framework Definition -->Skins and Icons --> Define skins.

    Then I added NOVA at the top of the list.

    Regards

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