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[BUG]Answer counter incorrect

There are two questions already about the negative reply counter (exhibit A and B. Both are unanswered, there are just some comments about a "known issue" and then the trail goes cold.

Not sure if it's related but I've also noticed an issue (this is not the first time) with the number of answers:

There is just one answer (mine), it's not removed and there are no other replies I can see.

Is this a new bug and is there any update on the reply counter bug solution?

scn.jpg (30.4 kB)
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1 Answer

  • Feb 06, 2018 at 12:31 PM

    Hi Jelena,

    correct, in some cases this value gets out of sync due to a known issue (basically parallel write operations to a cached value on different instances). Therefore a daily background job is running to get those incorrect value changed (like your case, see screenshot below). The vendor announced a fix with the next major version (discussions with the vendor started, but no timeline, details, etc yet).

    KR Mirko

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