I need your urgent help on this please -
If I copy Transaction Type SLFN and create a ZLFN, is it possible for me to do any setting by which:
- All support messages created from within SolMan (in Testing, Configuration etc>) always picks ZLFN
- All support messages created from Satellite Systems (the 'real' messages after the project goes live) uses the SLFN
The reason for this requirement is to play around with status values, subject, categories etc. for SolMan messages without disturbing the standard settings of SLFN.
Any specific help will be gratefully acknowledged and rewarded.