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Former Member
Jun 11, 2008 at 07:38 AM

SAP Dialog Instance is not Starting -> DISPATCHER EMERGENCY SHUTDOWN

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Hi All,

We are running on SAP ECC 6.0, Oracle 10, Windows 2003.

We have One Central Instance an Two Dialog Instances, we shutdown the SAP system ( Jun 10 15:56:18 2008 ) to do an OFFLINE backup, now one of the Dialog Instances is no starting, we try to restart the system on Wed Jun 11 02:05:45 2008

Oracle is Up and Open.

The Central Instance and one of the Dialog Instances are Up, so you can login on the SAP System, and execute SAP transactions.

I will Attach Our DEV_DISP, and DEV_W0 files:

dev_dip

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trc file: "dev_disp", trc level: 1, release: "700"

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sysno 02

sid MIS

systemid 562 (PC with Windows NT)

relno 7000

patchlevel 0

patchno 133

intno 20050900

make: multithreaded, Unicode, 64 bit, optimized

pid 4008

Wed Jun 11 02:05:45 2008

kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)

length of sys_adm_ext is 576 bytes

  • SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (02 4008) [dpxxdisp.c 1239]

shared lib "dw_xml.dll" version 133 successfully loaded

shared lib "dw_xtc.dll" version 133 successfully loaded

shared lib "dw_stl.dll" version 133 successfully loaded

shared lib "dw_gui.dll" version 133 successfully loaded

shared lib "dw_mdm.dll" version 133 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3900

Wed Jun 11 02:05:50 2008

  • WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5371]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >SAPPREC2_MIS_02 <

DpShMCreate: sizeof(wp_adm) 37008 (1480)

DpShMCreate: sizeof(tm_adm) 56268128 (28120)

DpShMCreate: sizeof(wp_ca_adm) 80000 (80)

DpShMCreate: sizeof(appc_ca_adm) 160000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=2000/16/2208064/2208080

DpShMCreate: sizeof(comm_adm) 2208080 (1088)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (104)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1864)

DpShMCreate: sizeof(wall_adm) (416064/346352/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 000000000CCF0050, size: 59524432)

  • ERROR => DpShMCreate: ShmCreate SHM_DP_CA_KEY(rc=4) [dpxxca.c 181]

  • ERROR => DpIPCInit2: DpShMCreate [dpxxtool2.c 462]

  • DP_FATAL_ERROR => DpSapEnvInit: DpIPCInit2

  • DISPATCHER EMERGENCY SHUTDOWN ***

NiWait: sleep (5000ms) ...

NiISelect: timeout 5000ms

NiISelect: maximum fd=1

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Wed Jun 11 02:05:55 2008

NiISelect: TIMEOUT occured (5000ms)

DpHalt: shutdown server >SAPPREC2_MIS_02 < (normal)

DpJ2eeDisableRestart

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

call semaphore clean-up function ...

***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 432]

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C-STACK -


SAP (R) - R/3(TM) Callstack, Version 1.0

Copyright (C) SAP AG. All rights reserved.

-


Application exception occurred:

Exception : c0000005 (Access Violation)

App : disp+work.EXE (pid=4008)

When : 6/11/2008 2:5:55.274

Threads : 2

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Computer Name : SAPPREC2

User Name : SAPServiceMIS

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Number of Processors: 4

Processor Type: EM64T Family 6 Model 15 Stepping 6

Windows Version : 5.2 Current Build: 3790

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State Dump for Thread Id 11ec

-- > (FAULT) Stack Back Trace < --

FramePtr ReturnAd Param#1 Function Name

0000000007d1f2e0 000000000041a395 0000000000000001 disp+work!DpVmcCheckDebugProxy [dpxxvmc.c (1211)]

0000000007d1f3d0 000000000041d007 0000000005561401 disp+work!DpHalt [dpxxdisp.c (10016)]

0000000007d1fc10 0000000000421a1b 0000000002671ab0 disp+work!DpFatalErr [dpxxdisp.c (17789)]

0000000007d1feb0 000000000042d570 0000000000000000 disp+work!DpSapEnvInit [dpxxdisp.c (1388)]

0000000007d1fee0 000000000040108d ffffffff00000002 disp+work!DpMain [dpxxdisp.c (1076)]

0000000007d1ff10 00000000019c7dd1 0000000000000000 disp+work!nlsui_main [thxxanf.c (84)]

0000000007d1ff70 0000000077d5966c 0000000000000000 disp+work!wmainCRTStartup [crtexe.c (498)]

0000000007d1ffa0 0000000000000000 00000000019c7c60 kernel32!BaseProcessStart

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State Dump for Thread Id 1194

-- > Stack Back Trace < --

FramePtr ReturnAd Param#1 Function Name

000000000ccefe40 0000000077d5f651 0000000007d7bc60 ntdll!NtFsControlFile

000000000ccefeb0 00000000018ae00f 0000000000000000 kernel32!ConnectNamedPipe

000000000cceff40 000007ff7fc411c4 0000000000000000 disp+work!SigIMsgFunc [signt.c (679)]

000000000cceff70 0000000077d6b69a 0000000077d6b660 msvcrt!endthreadex

000000000cceffa0 0000000000000000 0000000000000000 kernel32!BaseThreadStart

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call clean-up function ...

SigICallExitRoutine: call exithandler (DpHalt)

DpHalt: shutdown server >SAPPREC2_MIS_02 < (normal)

DpJ2eeDisableRestart

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

DpShmPrfSwitch : State already set (OFF)

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

And our dev_w0

this file was no modifued since we stop SAP System.

M Tue Jun 10 15:56:18 2008

M *** WARNING => ThSndDelUser: delete client/user 020/RMENDOZA (T60) on server SAPPREC1_MIS_01

S

S Tue Jun 10 19:07:40 2008

S server @>SSRV:SAPPREC1_MIS_01@< appears or changes (state 3)

M

M Tue Jun 10 19:07:52 2008

M in_ThErrHandle: 1

M ThIErrHandle: new stat of W0 is WP_SHUTDOWN

M ThIErrHandle: I'm during shutdown

M PfStatDisconnect: disconnect statistics

M Entering ThSetStatError

M ThCallDbBreak: use db_sqlbreak

M ThIErrHandle: don't try rollback again

M ThShutDownServer: shutdown server

M PfStatIndInit: Initializing Index-Record

M PfWriteIntoFile: copied shared buf (0 bytes) to local buf

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

B Disconnecting from ALL connections:

B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost

B 000 000 R/3 000000000 INACTIVE NO YES NO 000 255 255 20080610 144648 SAPPRECDB

C Disconnecting from connection 0 ...

C Closing user session (con_hdl=0,svchp=000000000866D128,usrhp=0000000007D91058)

C Detaching from DB Server (con_hdl=0,svchp=000000000866D128,srvhp=0000000018D61918)

C Now I'm disconnected from ORACLE

B Disconnected from connection 0

B statistics db_con_commit (com_total=29203, com_tx=3253)

B statistics db_con_rollback (roll_total=494, roll_tx=0)

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 2632) [dpnttool.c 327]

Please Some Tips!

Best Regards,

Erick ILarraza