Report by order reason in customer returns

[Former Member]

Hi gurus,

I need a report or list transaction that it shows "customer returns" by "filter order reason". In standar report of SIV I don't see option to filter sales order by "order reason"

Any idea?

Thank you!!

I will reward points all answers!!!

[Lakshmipathi · Accepted solution]

Dear Daniel

If you want to generate a report by filtering "returns", you can achieve this. I am sure, for returns, you would be having a seperate document type. So go to VA05, click on "Further sel.criteria" so that you can see the option to choose "Sales Document Type". Select that, input your return order type and execute so that you will get all return orders.

Alternatively, if you are very particular to have a report based on "Order reason", I dont think, in standard it is available. However, you can generate a report via table. Go to SE16, input table VBAK, select the field AUGRU, input the order reason and execute.

thanks

G. Lakshmipathi

[former_member217082]

Hi daniel ,

go to VA05 , select from the pool if order reason is there or not. , based on that you can generate the list of orders

Another way is , you can create simple report by taking the Key characteristics as the sold to party , sales document type , and order reason and key feilds as the date , billing date , qty, billed etc

Regards

Srinath

[Former Member]

Hi Daniel,

I have a knowledhe of only this report about the Customer Return Analysis "MC+A" Use this transaction code for this.

Reward Point if helpful.

Thanks,

Raja

[Former Member]

In MC+A doesn't appear selection field order reason.