Billing document error

[Former Member]

Hello

when I posted a billing document and trying to relase the document to FI thrugh VF02, system is showing the following error :Inconsistent amounts. Message no. F5704

Diagnosis: Item "0000000001" in the FI/CO document has the debit/credit indicator

"S". Amounts in the FI/CO interface are assigned a +/- sign as follows:

o Debit amounts are greater than or equal to zero

o Credit amounts are less than or equal to zero

Not all the amounts in item "0000000001" meet this specification.

I am unable to find out why accounting document was not posted to FI.

Can any one help me in this issue.

Regards,

RS

[Former Member]

Hi

Do you have CIN settings for this document?

regards

S

[Former Member]

NO we dont have any CIN configuration.

[Former Member]

Assuming you are doing an invoice....

Looks like, its not able to identify (or sum up) the amount for that customer...

1) better to check the steps in pricing procedure

2) Check the customer master - sales area data for customer pricing procedure, account assignment group, etc.

3) Is it happening to other customer? If its not, better to check for any oss notes for that error message.

Hope these help you out.

regards

S