Skip to Content
0

Crystal Report XI R2 runtime error in window server 2008 R2 standard 64 bits

Feb 02 at 03:05 PM

65

avatar image
Former Member

I installed Crystal Report XI R2 in Windows Server 2008 R2 standard 64 bits for Web application. When i open view report in web application, it shows errro text as below.

An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [LoadSaveReportException: An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.] CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime() +399 CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor() +215 [TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception.] CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor() +0 reports_export.Page_Load(Object sender, EventArgs e) +330 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25 System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +42 System.Web.UI.Control.OnLoad(EventArgs e) +132 System.Web.UI.Control.LoadRecursive() +66 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2428

Could you please help me to fix this error? Thanks in advanced.

Best regards,

Chanbo

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Best Answer
Don Williams
Feb 02 at 03:07 PM
0

CR XI R2 does not support 64 bit applications, never has.

To get the latest runtime for Crystal Reports go here:

https://wiki.scn.sap.com/wiki/display/BOBJ/Crystal+Reports%2C+Developer+for+Visual+Studio+Downloads

READ the info on that page, very important info you MUST do.

Don

Share
10 |10000 characters needed characters left characters exceeded