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Scratch Pad: Closing or Clearing Scratch Pad on End Interaction

Hi,

I currently using a CRM 5.0 system and I have a requirement to close or clear the contents of the scratch pad (scratchpad.htm) when 'End Interaction' is selected.

Do anyone know how to do this? or if it is possible?

Or know how to destroy and java script window (scratchpad.htm) from within the IC web framework?

cheers

Joe Gill

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    author's profile photo Former Member
    Former Member
    Posted on Jun 10, 2008 at 12:18 AM

    Hi,

    This is a standard function that is already available. The data in the scratch pad remain only during the interaction. As soon as you end the interaction the data from the scratch pad is cleared. Please read the following for more information.

    http://help.sap.com/saphelp_crm50/helpdata/en/67/d941f17d5311d68792005004f2f41f/frameset.htm

    Regards,

    Deepak

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