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author's profile photo Former Member
Former Member

Fire Fighter: Emails are not Generated

Hi Gurus,

After setting up concerned Config Tab Attributes to Yes, the controllers and owners are not getting emails.

Please advice,

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    author's profile photo Former Member
    Former Member
    Posted on Jun 09, 2008 at 09:34 PM

    Hello Rohan,

    Did you schedule background job /VIRSA/ZVFATBAK and email server configuration?

    Thanks

    Himadama

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    • Former Member

      You need to schedule 2 b/g jobs for the notification and log report

      1./VIRSA/ZVFATBAK

      2./VIRSA/ZVFAT_LOG_REPORT

      Also you need to configure the email server as Himadama notified and make sure the owners and controllers have been given their email ID in the user master record (SU01)

      Hope that helps!

  • author's profile photo Former Member
    Former Member
    Posted on Jun 10, 2008 at 07:15 AM

    Hi,

    Even I had the same problem earlier though I had successfully released the background job.

    The reason why the controllers were not getting the email notification was that, the users to which FF Id was assigned, were not having email ids!

    So make it very sure that, email ids have been assigned to those users. Ofcourse! please configure the mail server (SCOT) as told by others.

    Reward me points if useful.

    Regards,

    Faisal

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 13, 2008 at 05:46 PM

    Thanks Gurus

    Everybody rewarded full points

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