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how to change the reports using RAS to crystal processing server

Jan 31 at 10:37 PM


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Former Member

hi Experts,

Currently our SAP BO system is running with RAS services since the load is more we observe the stuck of RAS in initializing and starting state. can any one suggest how we can utilize 64 bit processing servers instead of 32-bit RAS for the reports. Also, pl note current configuration is with RAS SDK at front end.


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1 Answer

Daniel Paulsen
Feb 22 at 12:53 AM

Hi Neha,

if you are using the SDK with the classic Crystal Reports, then RAS and the CrystalReports201x Processing servers are only 32bit.

Crystal Reports for Enterprise reports will run on a 64bit processing server, but these reports are not compatible with the RAS SDK. They are only accessible through a RESTful SDK,

I'm not sure what kind of load your services are under, but if they are stuck in an initializing or starting state, then they actually haven't started processing. Are the services crashing or do they just stop responding under load?


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