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Alerts are suppressed if multiple files processed in microsecond gap with same type of error.

Oct 25, 2016 at 11:34 AM

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Former Member

Hi,

We have configured the Alert in 7.5. Alerts are working fine and we are receiving the mails regularly. Note: No Suppress and No Aggregation in the 'AlertConsumer JobV2'.

When there are multiple files from the folder processed with a gap of some micro seconds, then we are receiving alert for only one file not for others.

To test this time issue, we have changed the JOB to run in every 60 second. Now if the files picked in gap of 60 seconds, then the alert is working fine and we are receiving multiple mails for same type of error. So only in case of micro second gap this is not working.

Any pointer if we miss something or any issue?

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Former Member Jan 03, 2017 at 03:55 PM
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Got the solution for this issue. May be useful for others.

Change the default value in 'alerting.suppressInterval' of the service "XPI Service: AF Core" to '0'.

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