cancel
Showing results for 
Search instead for 
Did you mean: 

JRC Report Not Displaying Icons and Images

Former Member
0 Kudos

I have a report that I call via JRC, but none of the navigation icons show up in the Report Viewer. They are all red "x's". ALso, none of the custom images that I have in the report itself show up. What am I missing here?

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Likely cause:

  • You don't have crystalreportviewer* folder in your web application, or its location is incorrect. Right-click on the Red X, and determine where the postback is expecting the folder, and ensure your folder is there.

Other possible causes that can combine to cause what you're seeing:

  • You don't have the viewer image folder mapped correctly in web.xml

  • The Java process does not have sufficient access to the temp folder where the chart images are being stored on the server.

  • You've deployed to headless Unix, and -Djava.awt.headless=true hasn't been specified.

Sincerely,

Ted Ueda

Former Member
0 Kudos

What do I need to have in the web.xml file to get the images to show?

Former Member
0 Kudos

Did you first try right-clicking on the Red X and looking at the postback URL to determine where the images are expected?

Sincerely,

Ted Ueda