Print Engine Error in BO XI

[Former Member]

I am using BO XI as CMS server and MS SQL server. Even though all the services in CMS are up some time when we try to access the report using JRC its SHOWS

com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Crystal Reports: Print Engine Error---- Error code:-2147215357 Error code name:internal

at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source)

at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.a(Unknown Source)

at com.crystaldecisions.sdk.occa.managedreports.ps.internal.f.refresh(Unknown Source)

at com.crystaldecisions.report.web.event.br.a(Unknown Source)

at com.crystaldecisions.report.web.event.h.a(Unknown Source)

at com.crystaldecisions.report.web.event.b7.broadcast(Unknown Source)

at com.crystaldecisions.report.web.event.av.a(Unknown Source)

at com.crystaldecisions.report.web.WorkflowController.do(Unknown Source)

at com.crystaldecisions.report.web.WorkflowController.doLifecycle(Unknown Source)

at com.crystaldecisions.report.web.ServerControl.a(Unknown Source)

at com.crystaldecisions.report.web.ServerControl.processHttpRequest(Unknown Source)

On restarting the CMS it works fine. please help me out solve the issue.

[former_member11696]

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