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Closing window does not release license

Former Member
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<p>Hello. We are wondering if anyone has figured out how when someone closes an IE window with an active session instead of clicking on the "logoff" link, to close the session and release the license? </p><p>Our users are not used to "logging off" and always just close the IE window. we have a 10 CAL license format, and so after the 10th person does this, I either have to reboot the server or sometimes am able to just restart the CMS service. But would like to be able to have the IE page release the session when it is closed. Any ideas? </p><p>Our format is Windows 2003 server, Crystal Reports Server XI, and we use the .Net instead of the Java. Thanks in advance!</p><p>&nbsp;</p>

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Former Member
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<p>Current version of InfoView checks for window closing events using JavaScript, and invokes a post-back page to retrieve the EnterpriseSession object from HTTP Session and explicitly close the connection. However, this only works on Internet Explorer 6, and does not work 100% of the time.</p><p>You can Google for how to detect window close events using JavaScript - it&#39;s pretty much a hack.</p><p>Alternatively, you can try setting the session timeout value in the Web.config file - after the HTTP Session times out, the EnterpriseSession object will be garbage collected and the connection will be terminated.</p><p>TUeda </p>