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Former Member
May 24, 2007 at 02:02 AM

Log Off


There is a bug in BOXI where users on the Windows XP operating system using IE will not have their license released if they close the browser window without logging off first. This is impacting my system because we have a limited number of CAL licenses.

So, using the opendoc pages to view a Crystal Report may consume licenses when the user is asked to logon and then is presented the report which does not have a log off button.

To get around this issue you can put some HTML code in the report to direct the user to the logon page which will also log you off if logged in. See example below:

<a href="http://servername/businessobjects/enterprise11/InfoView/logon.aspx?action=logoff">Log Off<&#47;a>

If you are using java just replace the url above with the location of the java logon page.

Hope this is useful to someone.