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Former Member
Jun 05, 2008 at 12:55 PM

Interactive forms takes too long to load - sometimes crashes reader.

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Hi Gurus,

I'm just wondering if anyone have this problem?

I just configured ADS and created a sample WD program to display an interactive form, the form is not complex, only 2 text fields and an image.

But when I deploy or run the program, the interactive form container hangs and take very long to process before displaying.

After I save the PDF file to a local drive, when I try to open it, it will take very long and sometimes crash my system.

Even when I click on "PDF Preview" to view the form in NWDS it take very long too.

At first I thought it could be due to my system and I open downloaded PDF file on other PCs, but the problem occurs too in those PCs.

Using Acrobat Reader 8.1.2, then downgraded to 8.1.1, still no avail.

Everytime I open the PDF or WD loads the PDF, when I check the Task Manager the process of AcroRdr32 will hog the system processes and use up the memory. I have no problems with other PDF files, only those generated by the WD application gives problems.

Someone hit the same problem? Any advise? Could it be the ACF or Adobe lifecycle issues?

Please help. Thanks for all answers.

Best Regards,

Jansen