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Former Member
Jun 05, 2008 at 11:06 AM

Problem with changing last dunned date


I am trying to change / remove the last dunned date and existing dunning level so that we can re-set the dunning process.

This works if taking the dunning level back from 2 to 1, and entering a "dummy" date for last dunned but not if we are taking it back from 1 to 0, with no last dunned date. In the latter case, it is still producing a level 2 output.

Can anyone suggest how to re-set the dunning to level 0 (not yet dunned)?