Manual discount condition configured to be negative but appearing positive

[Former Member]

HI Guys,

I have an issue where in there are 1000's of sales orders created with this condition type "Agent Commission" which is configured to be negative. But there are 1 or 2 rare cases wherein its appearing as a positive % value & the user is unable to change it back to negative as well... Could you please suggest how can I proceed to resolve or analyse this?

[siva_vasireddy2]

hi,

can you post the screen shot of the condition type.

[Former Member]

Hi Jurgen,

Thank you for your inputs. Will keep that in mind going forward.

[Former Member]

HI Siva,

I cannot take screenshots since im not authorized to do so.

However, the condition type has the following values:

1. Discount/Surcharge, Calc. type: Percentage, Plus/minus: X (Negative), Manual Entry has priority, Header condition, Item condition, Amount/percent, Calculation type

[siva_vasireddy2]

Hi,

you need to check what is the default value(+ or -) when you create a sales order,if it is negative,then the users might be changing the default negative to +ve while creating the sales order

[Former Member]

The condition type has already been configured as "Negative". So by default if you enter any value it takes it up as a negative value itself. As i mentioned, this is rare case where the value is positive. Also, the orders are coming from a third party interface but the values are all correct in the third party interface as well.

[siva_vasireddy2]

hi,

my question is there any manual changes in the sales order by any user once it gets updated to sap from third party interface.

[Former Member]

Hi Siva.

Thank you for your help.

This was a third party interface issue.

Thanks for your help