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Former Member
Jun 05, 2008 at 07:27 AM

What is the most appropriate way to do reversal and reconcile the reversed


Dear All,

I am facing a problem to reconcile reversal transaction. The scenario as below:

Date 28.04.2008 Company A issue billing to Customer XYZ amount 3,000 MYR

Date 30.04.2008 Company A want to reverse the above transaction.


1.Where is the most appropriate menu path to do the reversal?

2. If the reversal needs to be done via menu path: Financial module à Reversal Transaction, then how to reconcile both items to ensure system will read as cleared items?

3.The purpose of Question no.2 due to have same result upon executing customer ageing report regardless using Journal Posting tab or

using Sales Document tab.

Thank you in advance for your kindly reply.