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Email tracking for Hybris Marketing Cloud (Public Cloud)

Hi,

I am trying to activate the email tracking function for campaign (to track email open/clicked). When I click the link, I got error "Validation Failed, not able to save event to databuffer"

From the document, service "/default_host/sap/public/cuan/link" need to be activate for the web dispatcher to allowing the connection using T-code SICF. But I have no WEBGUI to run t-code in Marketing cloud edition.

Any idea?

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1 Answer

  • Best Answer
    Feb 04 at 06:12 PM

    Hi,

    In such case you need to open an SAP Incident/Ticket. They will do it on your behalf.

    Thanks

    Saurabh

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