partners in sales documents

[Former Member]

hello, friends.

i am having a very, very strange experience. i am using sales employee and the configuration is for this is to be required in customer master, and that this should be copied into sales order and billing.

in PROD, everything works perfectly for the first 50 transactions. after this, everything becomes erratic. sometimes, the sales employee is copied, sometimes it is not.

then, after a month or so, nothing is copied. what could be the reason for this?

regards.

[Former Member]

hello, friends. just wanted to update you on what i found out.

actually, there were many reasons for the non-updates in SIS. one reason was that someone had changed and/or deleted sales personnel without coordinating with the others involved.

it was a case of personnel being assigned to customer master, then being deleted... of course, you will then have sales orders and SIS with strange results.

regards.

[Former Member]

Hi

Please check, S006 - VRTNR, The two values ( KEY & INITIAL VALUES ) been activated or not.

Procedure for the following,

1.SE11, Type - S006( ZERO ZERO ), display.

2. Check for VRTNR - ie Sales Employee is activated or not, as 2 ticks r mandatory.

Hope that is helpful.

Cheers

Rahul Chitte

[Former Member]

hello, friends.

will check your suggestions and will get back to you, as i do not have access now. but i do have a few questions:

1. why do i need to check VRTNR in S006, when the sales employee appears in some documents while it does not in some?

2. why is there a decreasing trend? the farther from Go Live, the greater the incidence of non-function?

thanks.

[Former Member]

Maybe issues like this has to be logged to SAP. There might be a bug in there as i had once in a project in billing where some deliveries were getting billed even without PGI (everything else was the same) and some were not.

Edited by: Arijeet Biswas on Jun 6, 2008 3:37 PM

[Former Member]

hello, friends.

i think this could be a bug and not an activation issue. this is because the sales employee appears in some transactions, and does not in others.

i will keep this thread open just in case anyone has a possible solution.

thanks!

[former_member184555]

Hi

Please check whether the data for that partner function (sales employee) is maintained in the SP customer master records.

Pl check especially for those SP in the documents, where it is not determining sales employee.

Thanks,

Ravi