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Former Member
Jun 04, 2008 at 04:31 PM

Creating Credit Memo

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Can anyone please tell me the steps to create a credit memo. I wanted to create a Credit memo based on an invoice but just partially, but the when created a credit memo G2 for an invoice, it cancelled the entire document.

And do you need to post the invoice to accounting before you create the credit memo?

Any help is appreciated,

Thanks,

Michelle.