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Vaishnavi Tangirala

Error when Item details are clicked in CRM WEBUI

Jan 31, 2018 at 01:45 PM | 73 Views | Last edit Feb 21, 2018 at 08:46 AM 3 rev.

Hello Everyone

Iam getting the following error , when i click on Item details of an SO in CRM WEB UI screen.

Exception ClassCX_SY_REF_IS_INITIAL Error Name ProgramCL_ISXITA3_DETAILS_CN00=======CP IncludeCL_ISXITA3_DETAILS_CN00=======CM024 ABAP ClassCL_ISXITA3_DETAILS_CN00 MethodGET_V_CYCLE_TEXT Line Long textAn attempt was made to execute a dynamic method callon an initial(NULL-) object reference. The reference must refer to an object.

I have maintained the necessary configuration of role and object type.

Appreciate help , when is this error expected and what should i check.

Thanks,

Vaishnavi

CRM Interaction Center
SAP CRM Sales | UI Business Server Pages (BSP) | CRM WebClient UI | aet | crm-it-btx
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2 Answers

  • Best Answer
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    Corrine Guan
    Feb 21, 2018 at 01:50 AM

    Hi Vaishnavi，

    1. Which line does the issue happen? Which variant is CX_SY_REF_IS_INITIAL?

    2. Please set user parameter WCF_IGNORE_ENHANCEMT to A in T-code SU3, and then check if the same issue still happens?

    Best Regards, Corrine

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    Ricky J
    Feb 20, 2018 at 10:03 AM

    Hi Vaishnavi..

    Problem is in the method: GET_V_CYCLE_TEXT.

    Check that code. If you still find any issue, please paste the code here.

    -Ricky

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