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Former Member
Jun 04, 2008 at 12:05 PM

Problem in searching the document

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Hi Experts,

We've uploaded a ppt file into our KM repository. Similarly we've uploaded some other files (txt, doc, etc..) at the same location. But the problem here is, when we are searching the ppt document with search option the document (ppt) is not getting displayed. We are able to search other documents (txt, doc, etc..) which are resided in the same folder.

I've checked index information of the ppt file and found below information for the Service types: Clasification, the status of resource is : OK index operation.But for the service types: Search, the satus of resource is: No information available.

No schedule was defined for the index and we are able to fetch all other documents from different folders under the same repository.

What could be the problem.

Best Regards,

Satya