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Chat Error in SAP Business One

Feb 01 at 08:35 AM


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Former Member

Hello experts,

i am trying to enable chat in sap but i receive the error :HTTP Status 404 - /job/IM/client/clientUserList.html .In the setting i have check the option enable live collaboration.

Any idea?

Kind Regards

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1 Answer

Best Answer
Peter Hartwich
Feb 01 at 08:48 AM

Hi Ifigeneia,

In the SLD -> Services, make sure there is no '/'.

If there, edit it and remove the '/' at the end of Job Service Address/Link URL.

Best regards, Peter

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Thanks that you raised the question here, Ifigeneia. We have been able to find out more and clarify more. We delivered a correction in 9.2 PL08. Since the function has been delivered with PL06 only, just customers updated to PL07 are potentially affected. See also SAP Note 2465614 which we just enhanced.