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Chrome compability issue

Jan 31 at 09:40 AM

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Former Member

Hi Team,

There is some display compability issue of top level navigation and theme with respective to IE and other browsers.

Kindly let me know how can we over come through NWDS code level changes

Regards,

Ragav

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1 Answer

Santarshi Samanta
Jan 31 at 12:40 PM
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Hi Ragav

If you are facing issue with Chrome refer the below KBA

2372722 - Portal is not loaded on Chrome 54,55,56,57 (beta) and above

If you are facing the issue with IE refer the below KBA

2398889 - Internet Explorer support for Enterprise Portal

If still the issue is faced, then provide the Portal version and the screenshot of the issue.

Regards

Santarshi Samanta

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Former Member

HI Santarshi,

Thanks for the above notes.

Let me refine my issue, In IE all the expected behavior on applications is working fine. Same is not working fine with chrome like - there is an extra space in TLN, left and right margins are not equally aligned.

Hope this gives you some clarity of issue.

Regards,

Ragav

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Hi Ragav

Can you please provide the Portal version and the screenshot of the issue, so that I get a better understanding of it.

Regards

Santarshi Samanta

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Former Member
Santarshi Samanta

Hi Santarshi,

Portal version - 7.4

You can see the display difference between IE and chrome. There will be extra space and alignment is improper in chrome display.

Regards,

RAgav

chrome-display.png (67.6 kB)
ie-display.png (60.8 kB)
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Hi Ragav,

Note 2114572 should sort it,

Best regards,

Nick

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Former Member

HI Nick,

Thanks for update. Actually here problem is rendering is playing a role like for chrome and IE different set of rendering is taking place, i just want to know from where and how its rendering and how can we catch that issue and rectify.

Regards,

Ragav

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