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Dunning Question

Hi guys:

My client wants to be able to print the dunning letter as well as email & fax them

I am new to BTE's but I have read in the forums that event 1720 with FM FI_PRINT_DUNNING_NOTICE is whats going to meet this requirement.

Can someone please guide me with steps of how to do this?

1- Do I make a copy of that function module FI_PRINT_DUNNING_NOTICE?

2- If so, how do i activate the email & fax functionality?

3- Does the function module look at the customer master somewhere (in the correspondence tab perhaps) for figure out what the email address or fax is?

4- Does it create a pdf of that dunning letter and sent it to SCOT?

you help is highly appreciated...many thanks


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2 Answers

  • Posted on Jun 04, 2008 at 04:23 AM


    Kindly go through the below steps ..........


    Process of configuration of dunning program: -

    1. Dunning procedure: -

    (A) Define dunning interval u2013 reminder may be weekly, fortnightly, monthly etc.

    (B) Define no. of days is arrears after which dunning notice will be sent

    (C) Grace period per line item

    (D) Interest calculation indicator for calculation of dunning interest.

    (E) Dunning key for dunning procedure.

    2. Dunning levels: -

    (A) The first dunning level included the line item grace period.

    (B) If option always dun selected, the dunning notice will still printed even not change have been made in account.

    (C) In dunning notice total account balance or item wise detail can be print,

    3. Expenses/ changes: -

    (A) Dunning charges may be depending on dunning level.

    (B) Dunning changes is either fixed for percentage of amount dunned

    (C) You can either choose fixed or percentage for dunning charges

    (D) Dunning charges are define for currency wise

    4. Minimum amount or percentage must be specifying for dunning notice. The dunning notice will not generate until overdue item reached up to dunning level.

    5. Minimum amount can also be fixed for calculating interest on dunning amount.

    6. Dunning text must be defined according to the dunning level.

    7. Predefined form of dunning text is available in SAP

    8. Dunning program can generate payment advice note, dunning notice and payment form.

    9. Environment: -

    (A) Company code data

    (B) Short field

    (C) Sender detail

    (D) Dunning areas

    (E) Dunning key

    (F) Dunning block reason

    (G) Interest

    (H) Dunning grouping

    Running of dunning program: -

    1. Enter parameters: -

    (A) Run date

    (B) Identification

    (C) Selection of company codes. May be single company or no. of companies

    (D) Range of customer/ vendor accounts

    (E) Document - define up to which posting date include in dunning run.

    2. Dunning run: -

    (A) First system select the account which shell be include in dunning run on the bases of parameters

    (B) In second step system check which line is overdue and which dunning level should be applied.

    (C) Dunning procedure must be entered in master data of customer/vendors

    (D) If a credit memo is invoice related, its due date is same as invoice due date

    (E) For non- invoice related credit memou2019s due date is base line date.

    (F) In case of customer vendor clearing, the credit amount of vendor account will cleared with highest level of dunning item.

    (G) Every dunned item must be overdue but not all overdue items are dunned.

    (H) If an incoming payment method is defined in item, the item is not dunned because the payment program is responsible for payment collection. These item can only be done while putting payment block.

    (I) The dunning procedure has maximum nine level of dunning excluded of legal notice.

    (J) Dunning procedure with only one dunning level are referred as payment reminders.

    (K) By assigning dunning key to certain item, can prevent this item exceeding certain dunning level.

    3. An account is only dunned if data has been changed since last dunning or option always dun selected.

    4. Editing dunning proposal: -

    (A) For editing purpose printout can be taken for dunning list, blocked accounts, blocked line item, dunning history and dunning statistics.

    (B) If dunning proposal not used it must be deleted. Otherwise it blocked all selected item for other dunning run.

    (C) While editing proposal account can be blocked, unblocked, dunning level can be reduce dunning data can be changed in master data.

    (D) The changes in master record from proposal editing will not apply to current run.

    5. Printing dunning notices: -

    (A) Item that is grouped together in dunning notice if company code, dunning area and account are same.

    (B) One time customer can be dunned together if they have same address.

    (C) Overdue of on customer in different company code can be dunned in one dunning notice.

    Assign Points if Found Useful.....



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  • Posted on Jun 04, 2008 at 05:37 AM

    Set up the function module for the event 1720 with smart form

    1. open transaction code - FIBF

    2. Click on Settings.

    3. Click on P/S Modules.

    4. Click on u2026of an SAP Application.

    5. Validate the caution: Table is cross client.

    6. Validate the information pop-up: Do not make any change (SAP Data).

    7. Enter the following data for the recording.

    Event Ctr Appl. Function Module


    8. Save

    Then you can able to create PDF

    no need to use SCOT for sending emails, please use the following notes, you can get the clear picture. very recently we have implemented dunning with smart form through email with pdf formate.

    OSS note no.1042992,455140,554408

    please refer the following link

    assign points

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