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Jun 03, 2008 at 08:08 PM

Lockbox - IDOC

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Hello,

The question is related to lockbox processing using IDOC (as opposed to BAI). The issue I am having is with interpretation o the document number that comes from lockbox IDOC. Challenge is that most of the time we wouldn't have customer's bank information on the customer master (don't ask me why, it is what it is) so we're going to have to rely on the document search for the most part. Now, when the bank file has SAP document number as reference it all works fine, the problems start when I use a reference document number in the file - then the system is unable to find the invoice to clear. I know that there are user exits that would let one manipulate the processing logic, but even w/o using them there should be a way (I am guessing in IDOC structure itself) to make system look for different fields in the document while searching for open item. Any thoughts would be appreciated.

Thanks,

K.